By Aubrie Waldron
The Jon M. Hunstman School of Business held a business etiquette workshop on Nov. 18 to help Utah State students be prepared to present themselves professionally and make desirable first impressions.
According to undergraduate advisor Barbara Baird, who organized the event, there were 12 main topics discussed during the workshop. Students were taught about appropriate dress and grooming specifying that men should be clean shaven or have trimmed facial hair, and women should wear fresh makeup, minimal jewelry and 1.5 to 2 inch heels.
Other topics included meeting etiquette emphasizing confirming attendance and arriving on time, and proper written communication ethics including stating the purpose of writing and being specific.
Telephone etiquette was another topic where instruction was given about developing an appropriate greeting and never placing someone on hold for more than a few seconds. Associated with that was a discussion about voicemail etiquette about how to leave professional messages and managing a mailbox.
Cell phone do’s and don’ts, e-mail etiquette and first impressions on social media were all covered.
Some of the tips about first impressions were to arrive 10 minutes early to meetings, use first and last names for introductions, and address others by their title and last name unless told otherwise. The final subjects covered were conversing and networking, and dining etiquette.
Austin Hanny, a Jon M. Huntsman School of Business ambassador, said events like the business etiquette workshop offered have given him “a significant advantage” when interviewing for jobs.
“Resources like this,” Hanny said, “provides students with the knowledge, ethics, and hands-on experience necessary to compete in today’s workforce.”
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